01
People have questions before they book.
A new inquiry may be about a service, a consultation or the next step. A planned response should reflect what your practice wants people to know.
LATCHBIRD FOR U.S. MED SPAS
A clear next step for your spa’s inquiries.
Latchbird is preparing a managed AI-reception setup to help med spas plan how new inquiries receive a response and how interested leads get follow-up shaped around the spa’s services, communication preferences and staff handoffs.
Planned, not live. Inquiry response and lead follow-up remain pending until their required service connections exist.
A PRACTICE-SHAPED RESPONSE
Make the next step feel like your med spa.
New treatment and consultation inquiries call for clear information, a considered handoff and follow-up that reflects how your team prefers to work.
02
The front desk is with clients, too.
A response path can be planned for moments when staff are helping someone in person, with a clear handoff for questions that need a person.
03
Follow-up should fit your process.
Each practice can decide what a useful next step looks like, how it should be communicated and when staff should take over.
PLANNED WORKFLOWS
Shape the response before anything goes live.
A setup conversation can map the intended response and follow-up to your approved service details, preferred tone and staff handoffs.
Plan a response for new inquiries.
Decide how an intended AI receptionist should respond to treatment and consultation inquiries, what information it may share and when a question should go to staff. This workflow remains pending until its required service connections exist.
Set a thoughtful follow-up path.
Define the next step for someone who has reached out, including what a follow-up may say and when a team member should take over. This workflow remains pending until its required service connections exist.
START WITH YOUR CURRENT PROCESS
Tell us how your med spa handles new inquiries.
Share how your team answers service questions, follows up and decides when a person should step in. Use the existing setup request to start the conversation.
Start a med-spa setup requestBack to Latchbird home